Mining industry practices are experienced first and foremost by people and communities. While terms like sustainability and ESG allow us to think about potential risks, opportunities and impacts, this is not how communities experience them. They may experience them as employment pathways and opportunities for young people, concerns about dust, noise, traffic and other impacts, feeling heard and listened to and seeing a healthy environment for current and future generations. While you may have good strategies in place, without understanding this local context – what is important to people and communities at a particular point in time – it is difficult to make sustainability decisions that will have longevity.