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I want to raise a concern but don’t want to be ‘that person’.

Disclaimer: This post is a demonstration of our ‘Collaborative Conversations’ Forum. The information provided is based on examples of conversations our experts have had.

I’ve got concerns about how the water is being managed, but I don’t want to cause drama. What’s the best way to raise it constructively?

Firstly, you’re not “that person.” You’re an active citizen, and your voice matters.

The best approach is to:

  1. Gather clear observations (dates, changes, impacts)
  2. Frame your concern as a question, not an accusation
  3. Request a response in writing
  4. Keep a record

Most companies appreciate respectful feedback; especially when it comes early. If you’re ignored or dismissed, you can escalate through:

  • The community liaison officer
  • The project approvals team
  • The Office of the Coordinator-General or Environmental Regulator

Would you like a tracker to log concerns and responses?

Yes. That way if it escalates later, I have my facts straight.

I have attached a printable Concern Tracker you can use.